How-To Video: booking, check-in and more

Self-Check-in How-To

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How-To Video: booking, check-in and more

To make your arrival as flexible and convenient as possible, we use an automatic self check-in system via our key box. This allows you to arrive independently of our reception hours and access your room comfortably from 1:00 PM onwards. All steps and details of the process are clearly explained in the video.

Self-Check-In - easy as that
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Your CHECK IN, or arrival is via the key box,
so you can arrive 24/7 from 1:00 p.m.
  1. You will receive your access code for the key box on the day of arrival by email + SMS. Enter the received code at the key box, then you will receive your key by ejection chute.
    key-box
  2. On the key you will find an explanation of where your room is and your wifi code.
  3. ATTENTION: If you have not received the code, you must ask for the access data to the key box before your arrival!
phone-icon
Our reception hours: from 8:00 a.m. to 1:00 p.m.
Our reception can be reached by phone at:
Hotline-Number +49 (0) 711 / 4510450 from 1:00 p.m. to 9:00 p.m.
Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
+49 711 45 10 45 0
This email address is being protected from spambots. You need JavaScript enabled to view it.
Self-Check-In - easy as that
safe-icon
Your CHECK IN, or arrival is via the key box,
so you can arrive 24/7 from 1:00 p.m.
  1. You will receive your access code for the key box on the day of arrival by email + SMS. Enter the received code at the key box, then you will receive your key by ejection chute.
    key-box
  2. On the key you will find an explanation of where your room is and your wifi code.
  3. ATTENTION: If you have not received the code, you must ask for the access data to the key box before your arrival!
phone-icon
Our reception hours: from 8:00 a.m. to 1:00 p.m.
Our reception can be reached by phone at:
Hotline-Number +49 (0) 711 / 4510450 from 1:00 p.m. to 9:00 p.m.
Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.